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Franchises Ī Herb Chambers dealership in Boston, Massachusetts. All of the dealerships are within 75 miles of Boston, the sixth-wealthiest metropolitan area in the country. Today, more than half of the Herb Chambers locations sell higher-margin luxury brands.
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In June 2016, Herb Chambers Volvo Cars (relocating the franchise from Dedham) and Herb Chambers Lincoln opened along the "Automile" in Norwood, Massachusetts with both dealerships offering coffee/snack bars in their customer lounges along with WiFi connectivity. In the fall of 2015, the organization's second Lexus dealership was opened in the town of Hingham, Massachusetts. In September 2013, Chambers acquired a Volvo dealership in Dedham, Massachusetts. In June 2012, Chambers began selling Lamborghini, Bentley, and Rolls-Royce brands in a showroom in Wayland, Massachusetts. Chambers found the dealerships during the mid-1980s needed to improve customer service to sell more cars.Īfter opening the first dealership in New London, Connecticut, Chambers quickly added BMW, Honda, Hyundai, Porsche, and Mercedes-Benz franchises during the next few years. In 1984, Chambers was looking to purchase a Cadillac for personal use and while going through the process of buying the car he became so disgusted with the experience, he made an offer to purchase the dealership on the spot for $1.7 million. Ikon is now part of the copier manufacturer Ricoh. In 1983, after founding the largest office copier dealer in the world, A-Copy America, Herb Chambers sold the business to Ikon Office Solutions for $80 million.